We recruit for world-leading businesses in the south east of England for UK based B2B customer success roles. Customer success employees are key connectors between the clients and the business, their roles involve advising clients on buying decisions and onboarding new users after purchase. Overall, those working in customer success develop client relationships and promote retention and loyalty whilst managing a high-performing sales team.
CSM jobs call for strategic-minded and commercially astute candidates with the ability to identify and communicate customer behaviours to the sales, marketing, and product teams. Our job listings show the variety of customer success posts available within the exciting SaaS, software and IT services sectors.
Many customer success roles are found in Cambridge and Milton Keynes as they are thriving tech hubs which are home to many of the UK's top software and SaaS companies. Customer success basic salaries typically range from £25,000 for graduate and entry-level roles, with salaries up to £100,000 on the advanced, customer success director level.
If you're looking for a customer success job, click here for our latest vacancies.
Essex is a place of opportunity. Outside London, Essex is the 8th largest economy in the UK. It is home to 663,000 jobs. In recent years, Essex generated Gross Value Added of £32.5 billion to the economy. Essex is home to 1.4 million people, with a further 300,000 forecast to live in the area within the next 25 years – testament to the economic strength and quality of life here. Proximity to London and Cambridge is a great advantage and a unique opportunity – we have a workforce of 733,000 people; and over 149,000 people who travel to London to work every day.
Essex is diverse; from rural villages, market towns, New Towns, urban centres, to the popular coastline. Towns seeing the biggest area of development and growth in job markets are Colchester, Chelmsford, Basildon and Harlow. The country has opportunity for economic and housing growth throughout the County, via two recognised growth corridors – London Stansted Cambridge, and the Thames Gateway, and a new emerging one in North Essex. These connect across Essex, and with key routes and wider economic opportunities throughout London and the South East.