We recruit for world-leading businesses in the south east of England for UK based B2B customer success roles. Customer success employees are key connectors between the clients and the business, their roles involve advising clients on buying decisions and onboarding new users after purchase. Overall, those working in customer success develop client relationships and promote retention and loyalty whilst managing a high-performing sales team.
CSM jobs call for strategic-minded and commercially astute candidates with the ability to identify and communicate customer behaviours to the sales, marketing, and product teams. Our job listings show the variety of customer success posts available within the exciting SaaS, software and IT services sectors.
Many customer success roles are found in Cambridge and Milton Keynes as they are thriving tech hubs which are home to many of the UK's top software and SaaS companies. Customer success basic salaries typically range from £25,000 for graduate and entry-level roles, with salaries up to £100,000 on the advanced, customer success director level.
If you're looking for a customer success job, click here for our latest vacancies.
East Anglia in the East of England comprises the four counties of Norfolk, Suffolk, Cambridgeshire and Essex and is close to London. It is well-connected with Europe and the rest of the world through London Stansted Airport, the International Gateway to the East of England. There is also Norwich International Airport and London Southend Airport. The region has an excellent rail service with Greater Anglia, including the Stansted Express.
A recent report shows that East Anglia is home to three out of five of the fastest-growing city economies in the UK. Cambridge topped the list, with Ipswich second and Norwich fifth nationally according to The UK Powerhouse study.
The report reveals that Ipswich had the second-highest rate recorded of GVA growth rate (a measure of the value of goods and services produced) in the UK in the first three months of the year (2.5%), while Norwich enjoyed a growth rate of 2.4%.
Looking forward, the report also predicts the three locations will maintain their top 10 positions by the final quarter of 2028.