We recruit for world-leading businesses in the south east of England for UK based B2B customer success roles. Customer success employees are key connectors between the clients and the business, their roles involve advising clients on buying decisions and onboarding new users after purchase. Overall, those working in customer success develop client relationships and promote retention and loyalty whilst managing a high-performing sales team.
CSM jobs call for strategic-minded and commercially astute candidates with the ability to identify and communicate customer behaviours to the sales, marketing, and product teams. Our job listings show the variety of customer success posts available within the exciting SaaS, software and IT services sectors.
Many customer success roles are found in Cambridge and Milton Keynes as they are thriving tech hubs which are home to many of the UK's top software and SaaS companies. Customer success basic salaries typically range from £25,000 for graduate and entry-level roles, with salaries up to £100,000 on the advanced, customer success director level.
If you're looking for a customer success job, click here for our latest vacancies.
Hertfordshire is a large county in the South East of England whose southern border is just 12 miles from the centre of London. The county provides a great quality of life to residents and visitors. The largest town is Watford, situated within the M25 motorway and has a thriving shopping centre and business parks. Other large, historic towns include St Albans, Hitchin and Hertford. Mature “new” towns include Letchworth and Welwyn Garden City.
Hertfordshire has a strong diverse economy with particularly important sectors in pharmaceuticals, space technology, high-value engineering, financial services, telecommunications, film, media and creative industries. Employment and skills levels are high with over half of Hertfordshire’s workforce employed in knowledge-based industries.
Hertfordshire is well connected nationally and internationally with four national motorways, three neighbouring international airports and two mainline rail routes.