We recruit for world-leading businesses in the south east of England for UK based B2B customer success roles. Customer success employees are key connectors between the clients and the business, their roles involve advising clients on buying decisions and onboarding new users after purchase. Overall, those working in customer success develop client relationships and promote retention and loyalty whilst managing a high-performing sales team.
CSM jobs call for strategic-minded and commercially astute candidates with the ability to identify and communicate customer behaviours to the sales, marketing, and product teams. Our job listings show the variety of customer success posts available within the exciting SaaS, software and IT services sectors.
Many customer success roles are found in Cambridge and Milton Keynes as they are thriving tech hubs which are home to many of the UK's top software and SaaS companies. Customer success basic salaries typically range from £25,000 for graduate and entry-level roles, with salaries up to £100,000 on the advanced, customer success director level.
Please visit our jobs page for the latest customer success vacancies.
Norwich, Kings Lynn and its surrounding county, Norfolk are home to some of Britain’s most prominent businesses, particularly those in agriculture, farming, fisheries and food production. Norfolk has a powerful energy hub on the east coast, advanced engineering and manufacturing capabilities and a world-class food, life-science and agri-tech cluster.
There is plenty of space for businesses to start up and grow; we have quality, cost-effective, commercial property compared to London and the South East and lower-than-average operating, property and living costs. Norfolk’s economy is large, ranking 15th for jobs and 10th for business numbers out of 206 upper tier authorities. Norfolk has grown faster than the non-London UK average since the recession and is now worth £18.5bn to the UK economy. The Norwich and Norfolk region is a hub for some of the most exciting agricultural, FMCG and agri-tech start-ups and there are some great sales, business development and account manager roles available.