We recruit for world-leading businesses in the south east of England for UK based B2B customer success roles. Customer success employees are key connectors between the clients and the business, their roles involve advising clients on buying decisions and onboarding new users after purchase. Overall, those working in customer success develop client relationships and promote retention and loyalty whilst managing a high-performing sales team.
CSM jobs call for strategic-minded and commercially astute candidates with the ability to identify and communicate customer behaviours to the sales, marketing, and product teams. Our job listings show the variety of customer success posts available within the exciting SaaS, software and IT services sectors.
Many customer success roles are found in Cambridge and Milton Keynes as they are thriving tech hubs which are home to many of the UK's top software and SaaS companies. Customer success basic salaries typically range from £25,000 for graduate and entry-level roles, with salaries up to £100,000 on the advanced, customer success director level.
If you're looking for a customer success job, click here for our latest vacancies.
Northampton is literally at the heart of England, meaning that 75% of the population is within two hours' drive. Its place at the centre of the national road and rail network has put Northamptonshire at the forefront of the national logistics and distribution industry. Northampton is also located conveniently close to London, Europe's financial capital and is well-equipped with infrastructure such as convenient air travel facilities and a railway hub to make commuting and travelling for work a breeze.
Northamptonshire has serious ambition and appetite for growth, alongside a track record of delivering this, both economically and in terms of population. In the last decade an additional 40,000 jobs have been created, the population has increased by 6,000 year on year, and the prosperity of every person has grown by £500 per annum. Account manager jobs frequently come up in the Northampton as it is a growing business destination for world-class companies.
If you're looking for a account management or sales job in Northampton, click here to view our latest roles.