We recruit for world-leading businesses in the south east of England for UK based B2B customer success roles. Customer success employees are key connectors between the clients and the business, their roles involve advising clients on buying decisions and onboarding new users after purchase. Overall, those working in customer success develop client relationships and promote retention and loyalty whilst managing a high-performing sales team.
CSM jobs call for strategic-minded and commercially astute candidates with the ability to identify and communicate customer behaviours to the sales, marketing, and product teams. Our job listings show the variety of customer success posts available within the exciting SaaS, software and IT services sectors.
Many customer success roles are found in Cambridge and Milton Keynes as they are thriving tech hubs which are home to many of the UK's top software and SaaS companies. Customer success basic salaries typically range from £25,000 for graduate and entry-level roles, with salaries up to £100,000 on the advanced, customer success director level.
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The county of Cambridgeshire in the South East of England, borders Lincolnshire, Norfolk, Suffolk, Essex, Hertfordshire, Bedfordshire and Northamptonshire. The hi-tech and biotechnology industries are central to the local economy. Cambridge and Peterborough are leading hubs for innovative businesses with the area also boasting exciting opportunities in Ely, Huntingdon, St Ives, and St. Neots leading the way in fields such as semiconductors, wireless technology, display technology, sensors, inkjet technology, mobile telecommunications and software.
Greater Cambridge is already home to Europe's foremost biotechnology cluster with companies that are leading the research in drug discovery, development and delivery, agricultural biotechnology and animal healthcare. The region generates £23.7bn of national output and has seen employment levels growing by 3.3 per cent over the last six years. Businesses in Cambridge and the surrounding areas are recruiting for exciting Sales, account management, business development and customer success roles.