Account Manager | VC backed SaaS start-up
Company Snapshot:
- Rapidly expanding technology company with venture capital backing
- Modern offices in the UK and US with a global blue-chip client base
- Friendly and inclusive culture with weekly paid lunches and scheduled group trips
- Exciting career progression opportunities with expected promotion to a manager and developing a team
The Role:
As an Account Manager, you will be responsible for..
- Engaging with and managing relationships with accounts across a portfolio
- Providing recommendations and advise to customers to help optimise the platform
- Collaborating with various stakeholders to maximise footprint across a customer's wider organisation
- On boarding new customers and ensuring they are well steered for deployment as quickly as possible
- Proactively renewing contracts and upselling to successfully expand existing accounts
- Delivering exceptional customer service and responding to customer queries promptly and effectively
About You:
- 2-3 years in an account management role with experience of up-selling / cross-selling
- Experience in industries related to Software / SaaS / Technology / IT
- Quick learner with a desire to develop a successful career
- Exceptional customer service skills with the ability to effectively communicate to blue-chip clients
The Package:
- Salary to £45,000
- OTE £65,000+
- 35 days holiday and attractive pension scheme
- Flexible working / hours and home working
- Training allowance for external courses and qualifications