Account Manager

Location Ely
Discipline: Software & IT
Salary: £40,000 - £45,000 (OTE £60,000+)
Job ref: 216

Account Manager | VC backed SaaS start-up

Company Snapshot:

  • Rapidly expanding technology company with venture capital backing
  • Modern offices in the UK and US with a global blue-chip client base
  • Friendly and inclusive culture with weekly paid lunches and scheduled group trips
  • Exciting career progression opportunities with expected promotion to a manager and developing a team

The Role:
As an Account Manager, you will be responsible for..

  • Engaging with and managing relationships with accounts across a portfolio
  • Providing recommendations and advise to customers to help optimise the platform
  • Collaborating with various stakeholders to maximise footprint across a customer's wider organisation
  • On boarding new customers and ensuring they are well steered for deployment as quickly as possible
  • Proactively renewing contracts and upselling to successfully expand existing accounts
  • Delivering exceptional customer service and responding to customer queries promptly and effectively

About You:

  • 2-3 years in an account management role with experience of up-selling / cross-selling
  • Experience in industries related to Software / SaaS / Technology / IT
  • Quick learner with a desire to develop a successful career
  • Exceptional customer service skills with the ability to effectively communicate to blue-chip clients

The Package:

  • Salary to £45,000
  • OTE £65,000+ 
  • 35 days holiday and attractive pension scheme
  • Flexible working / hours and home working
  • Training allowance for external courses and qualifications
This Account Manager role will suit candidates based in Cambridge, Ely, King's Lynn, Peterborough, Huntingdon, St Neots, Bedford, Bury St Edmunds, Thetford, Downham Market or surrounding areas.