Customer Success Executive

Location London
Discipline: SaaS Sales
Job functions
Salary: £35,000 OTE £50,000
Job ref: 1692

Customer Success Executive | FinTech

Company snapshot:

  • Having recently received seed funding, this modern Fintech start-up has exciting growth plans.
  • High-performance team culture with strong core values.
  • Global presence offering innovative payment solutions to the Fintech space worldwide.
  • Multi award winning company who have doubled in size in 5 months
The role:
As Customer Success Executive you will be responsible for...
  • Lead and control the post-sales process to improve customer retention
  • Managing your own portfolio of clients to ensure theya re onboarded efficiently while identifying sales opportunities
  • Proactively build long-lasting relationships by understanding customer requirements of the platform and ensuring they receive a great return on investment
  • Delivering the best customer expeience by providing ongoing support and assessing customer requirements
About you:
  • Experience in B2B sales, customer success or account managment 
  • Strong communication skills both oral and written
  • Ambitious, driven, confident individual with brilliant social skills

The package:
  • Salary up to £35,000 plus £15,000 commission (uncapped)
  • Equity options
  • Great benefits such as health insurance & company retreats