Customer Success Manager

Location London
Discipline: Software & IT
Salary: Up to £ 75,000 + Various Company benefits
Job ref: 1539
The company:
  • Fast growing AI SaaS company who have recently received $90M in investment.
  • Video capturing platform specific to the construction industry.
  • Founded only a few years ago with a growing amount of success and huge growth plans.
  • Newly estabished in the European market with their platform and technology being used in more than 50 countries worlwide.
The role:
As a Customer Success Manager you will be responsible for...
  • Understanding the software thoroughly to successfully advice and demonstrate at an expert level
  • Building and developing successful relationships with customers to ensure maximum retention
  • Managing mid level accounts, ensuring successful onboarding, implementation to grow investment
  • Proactively taking ownership of customer problems to create effective solutions to utilise the value of the platform
About you:
  • Minimum 2 years Account Managment or Customer Success experience within the software industry.
  • Excellent client-facing, communication and problem solving skills
  • Technically minded individual
  • Experience working for a construction software company is a bonus
The package:
  • Salary up to £75,000 (flex)
  • Fully remote position
  • Various growth & progression opportunities
  • Exciting opportunity to work for a growing construction SaaS start-up