Customer Success Manager

Location Watford
Discipline: Medical & Scientific
Salary: Salary up to £65,000 plus bonus
Job ref: 1632
Company snapshot:
  • Leading technology supplying cutting-edge solutions to some of the top 50 global pharmaceutical companies.
  • Artificial intelligence software aiding breakthroughs within the life sciences space.
  • Rapidly growing, with offices in the UK and Europe.
The role:
  • Building and developing strong relationships with customers to ensure maximum retention
  • Representing clients and collaborating with various stakeholders, internal and external to provide effective insights
  • Successfully onboarding new customers to make sure they get full value of the platform and services offered
  • Delivering the best customer experience by providing ongoing support and assessing customer requirements
About you:
  • Ideally 2 years Customer Success Manager experience
  • Have previous employment with the Life Sciences software space
  • Excellent communication skills to build successfull client relationships
The package:
  • Salary up to £65,000 plus excellent bonus
  • Hybrid working
  • Great benefits