Sales Account Manager

Location Norwich
Discipline: Other sectors
Salary: 20,000 - £23,000 | OTE £29,000
Job ref: 211
Company Snapshot:
  • Leading digital solutions into the education sector to improve learning and teaching
  • UK based with their bespoke technology being used across more than 12 different countries
  • Small but growing team with a reputation for excellent customer service
The Role:
  • The Account Manager will communicate with clients and answer all incoming enquiries
  • Working towards targets and KPIs to expand existing accounts through cross/upselling
  • Renewing contracts and offering ongoing client management to ensure their expectations are always exceeded
  • Onboarding clients onto the platform and helping them to get the most of out of the solution
  • Managing a portfolio of accounts and communicating across all internal functions to ensure feature requests are noted
About You:
  • Strong academic background - degree level/equivalent
  • Account management/customer facing experience in a commercial environment
  • Excellent written and verbal communication
  • Fast paced and attentive with good attention to detail
The Package:
  • Basic salary to £23,000
  • Realistic OTE of £29,000
  • Attractive (unlimited) holiday allowance
  • Ongoing training, development and support
This Account Manager role will suit candidates based in surrounding areas including Norwich, Lowestoft, Attleborough, Great Yarmouth, Thetford, Diss, Fakenham and Wymondham.