Company snapshot:
- Global leader within their sector, working on high profile, public sector contracts.
- Powering the emergency services industry by providing cruical communication systems.
- Award winning company that puts teamwork and innovation at the forefront of everything they do.
- Using the CRM system to ensure customer order information is accurately inputted and up to date
- Communicating with internal teams to ensure problems/queries are promptly resolved
- Acting as an initial point of contact for customers, ensuring professional communication via a number of platforms including phone and email
- Closely monitor estimated order delivery times and ensure any delays are communicated and preferably resolved
- Ideally previous experience in a customer-facing administration, support or operations role
- Exceptional organisation skills, with the ability to effectively prioritise tasks
- Strong communication skills
- Unafraid to get on the phone and build relationships
- Salary £27,000 plus company bonus
- Great benefits package
- Excellent company culture in a fast-paced environment