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Customer Success Managerjobs?
What does a Customer Success Manager do?
Onboarding new clients, providing ongoing support & training, monitoring client satisfaction & engagement, managing client renewals & upselling opportunities and being the internal ‘voice of the customer’.
Oversee a portfolio of lower-value customers, typically between 100-400 Focus on client ownership, retention and upselling Help small-medium customers maximise the value of the product
Manage a portfolio of clients, usually up to 100 Ensure customer ownership, retention and drive up-selling opportunities Identify accounts at risk of churn
Onboard and oversee high-value accounts, typically ranging from one – 20 clients Maintain client ownership, focus on retention and drive upselling efforts Manage relationships with multiple stakeholde rs
What is the difference between Customer Success Management and Client Success Management?
Salary for Customer Success Manager
Most popular locations for Client Success Manager jobs in the UK & Ireland
Customer Success Manager Remote
Looking to hire a Customer Success Manager?
Network and Expertise: We have a pool of pre-vetted candidates and a growing database of over 25,000 sales and customer success professionals. We understand the competitive landscape for Customer Success talent and can find qualified individuals aligned with your company's needs Targeted Sourcing: We can target our search based on specific requirements like industry experience and desired Customer Success Manager skills (communication, proactiveness etc) Streamlined Hiring Process: We manage the entire recruitment process, from offering job descriptions, initial candidate screening, interview scheduling and offer negotiation Compensation Benchmarking: We offer insights into current CSM salary ranges, ensuring you offer competitive compensation packages to attract top talent
Europe's Booming Tech Hubs: Launchpads for Innovation
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Across Europe, a vibrant tech ecosystem is growing, fuelled by cutting-edge companies and a highly skilled workforce. Major hubs like London, Berlin, Amsterdam, and Zurich are attracting talent and investment, shaping the future of technology.
Beyond the Established Hubs
The European tech scene extends beyond these well-known hubs, cities like Stockholm, Helsinki, and Munich are also rapidly growing, attracting startups and established companies alike. This geographical spread ensures a diverse talent pool and fosters unique areas of expertise across Europe.
Europe's tech hubs offer exciting career opportunities for sales professionals. Here's where you can be a part of shaping the future:
CleanTech: Develop solar, wind, or geothermal tech for a clean future.
DeepTech & IoT: Design sensors and data tools to optimize energy, traffic, and waste in European cities.
Robotics & Automation: Build intelligent robots for streamlined deliveries across Europe.
Finding Top Sales Talent in Europe's Tech Hubs
Building a high-performing sales team is crucial for any tech company's success. Europe's booming tech scene creates fierce competition for top sales talent. Zetter Recruitment, a leading sales and customer success recruitment agency, can help you navigate this competitive landscape.
Launch Your Tech Career or Build Your Dream Team in Europe's Innovation Hubs
Ready to propel your career in Europe's dynamic software & tech scene? Explore the latest roles across these exciting sectors and join a community at the forefront of innovation. Zetter Recruitment can be your perfect partner in building a winning sales team. Contact us today to discuss your specific needs and discover how we can help you achieve your growth goals.