Customer Success Manager

Location London
Discipline: Customer Success
Job functions Customer Success
Salary: Up to £60,000 + Bonus
Job ref: 2441

Customer Success & Onboarding Manager (Start-up) - London - SaaS - AI Driven Solution

The Company:

  • Fast-growing VC backed A.I transformative SaaS platform.

  • Achieving consistent YoY/MoM growth (100% inbound)

  • Delivering a solution changing the way commercial functions operate across tech.

The role:

  • Manage client journey from onboarding and beyond, with high levels of customer service.

  • Ability to work and collaborate across teams to contribute to product development.

  • Create high level campaigns at a consistent level.

About you:

  • Strong academic background Degree level and above.

  • Ability to deal with high-pressure, fast moving work environment.

  • 2 years + B2B SaaS/Start-up Customer success or Account management experience.

The Package:

  • Salary up to £60,000 + Bonus scheme

  • London based office (full time) with potential to travel (US)

  • Joining a fast-growing start-up at crucial development stage.

Explore a wide range of Sales, Account Management, and Customer Success jobs across the UK & Internationally. Zetter is the go-to Sales Recruitment Agency for companies looking to recruit experienced Sales and C-level Executives. Specialist sectors include SaaS, DeepTech, Fintech, Cleantech, Renewable Energy, Construction Tech, Proptech, E-Learning/EdTech, FMCG and HealthTech.

Zetter Ltd are acting as an employment agency in relation to this vacancy.