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Customer Success Managerjobs?
What does a Customer Success Manager do?
Onboarding new clients, providing ongoing support & training, monitoring client satisfaction & engagement, managing client renewals & upselling opportunities and being the internal ‘voice of the customer’.
Oversee a portfolio of lower-value customers, typically between 100-400 Focus on client ownership, retention and upselling Help small-medium customers maximise the value of the product
Manage a portfolio of clients, usually up to 100 Ensure customer ownership, retention and drive up-selling opportunities Identify accounts at risk of churn
Onboard and oversee high-value accounts, typically ranging from one – 20 clients Maintain client ownership, focus on retention and drive upselling efforts Manage relationships with multiple stakeholde rs
What is the difference between Customer Success Management and Client Success Management?
Salary for Customer Success Manager
Most popular locations for Client Success Manager jobs in the UK & Ireland
Customer Success Manager Remote
Looking to hire a Customer Success Manager?
Network and Expertise: We have a pool of pre-vetted candidates and a growing database of over 25,000 sales and customer success professionals. We understand the competitive landscape for Customer Success talent and can find qualified individuals aligned with your company's needs Targeted Sourcing: We can target our search based on specific requirements like industry experience and desired Customer Success Manager skills (communication, proactiveness etc) Streamlined Hiring Process: We manage the entire recruitment process, from offering job descriptions, initial candidate screening, interview scheduling and offer negotiation Compensation Benchmarking: We offer insights into current CSM salary ranges, ensuring you offer competitive compensation packages to attract top talent
Cambridge
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Cambridge: Tech & Software Scene
Cambridge is home to Europe's largest and most successful technology cluster, with around 5,000 science and tech companies generating an annual revenue of over £15.5 billion. This concentration of talent and innovation makes Cambridge a hub for entrepreneurship and technological advancement.
Cambridge are leaders in:
Semiconductors: Underpinning modern electronics, Cambridge is a global leader in semiconductor design and development.
Life Sciences & Biotech: Tech and biology converge here, revolutionising healthcare.
Quantum Computing: Pioneering research positions Cambridge at the forefront of this potentially transformative technology.
Sales Specialist Agency
Zetter Recruitment is a leading Sales recruitment agency that connects talented individuals with exciting opportunities in Cambridge’s booming tech scene. They are committed to helping job seekers find their perfect role in the tech and sales sectors - helping to further solidify Cambridge's reputation as a tech hub. So, if you're looking to make your mark in the tech world, Cambridge is the place to start. It's not just a tech city, it's a city that is shaping the future of technology. Businesses in Cambridge and the surrounding areas are recruiting for exciting sales, account management, business development and customer success roles.
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If you're looking for sales or customer success jobs in Cambridgeshire, take a look at our latest roles in the area. Or if you are looking to fill a sales or customer success position in Cambridge, find out why you should hire with us!