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Customer Success Managerjobs?
What does a Customer Success Manager do?
Onboarding new clients, providing ongoing support & training, monitoring client satisfaction & engagement, managing client renewals & upselling opportunities and being the internal ‘voice of the customer’.
Oversee a portfolio of lower-value customers, typically between 100-400 Focus on client ownership, retention and upselling Help small-medium customers maximise the value of the product
Manage a portfolio of clients, usually up to 100 Ensure customer ownership, retention and drive up-selling opportunities Identify accounts at risk of churn
Onboard and oversee high-value accounts, typically ranging from one – 20 clients Maintain client ownership, focus on retention and drive upselling efforts Manage relationships with multiple stakeholde rs
What is the difference between Customer Success Management and Client Success Management?
Salary for Customer Success Manager
Most popular locations for Client Success Manager jobs in the UK & Ireland
Customer Success Manager Remote
Looking to hire a Customer Success Manager?
Network and Expertise: We have a pool of pre-vetted candidates and a growing database of over 25,000 sales and customer success professionals. We understand the competitive landscape for Customer Success talent and can find qualified individuals aligned with your company's needs Targeted Sourcing: We can target our search based on specific requirements like industry experience and desired Customer Success Manager skills (communication, proactiveness etc) Streamlined Hiring Process: We manage the entire recruitment process, from offering job descriptions, initial candidate screening, interview scheduling and offer negotiation Compensation Benchmarking: We offer insights into current CSM salary ranges, ensuring you offer competitive compensation packages to attract top talent
Cambridgeshire
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Thrive in a World-Leading Tech Hub
Cambridgeshire is home to Europe's largest and most successful technology cluster. With roughly 5,000 science and tech companies across the region, including hubs in Peterborough, Cambridge, Huntingdon, and St Neots, generating over £15.5 billion annually, Cambridgeshire offers an unrivalled concentration of talent and innovation. This dynamic environment fosters a thriving atmosphere for entrepreneurs and pioneers, making it a true hub for technological advancement.
More Than Just a City: Shaping the Future of Tech
If you're looking to make a lasting impact in the ever-evolving world of sales & technology, Cambridgeshire is the place to be. This region transcends the label of a "tech city" – it's a driving force shaping the future of technology itself. Businesses across Cambridgeshire, in locations such as in Peterborough, Cambridge, Huntingdon, and St Neots, are actively recruiting for exciting positions in sales, account management, business development, and customer success.
Zetter Recruitment: Your Tech Sales Career
Zetter Recruitment is a leading sales and customer success recruitment agency that connects skilled individuals with exceptional opportunities throughout Cambridgeshire's booming tech scene. Their dedication extends to both sides of the equation – Zetter supports sales professionals in finding their ideal roles, all while solidifying Cambridgeshire's reputation as a premier tech hub.
Launch Your Sales Career in Cambridgeshire
If you're looking for sales or customer success jobs in Cambridgeshire ,take a look at our latest roles in the area. Or if you are looking to fill a sales or customer success position in Cambridge, check out why you should hire with us!