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Customer Success Managerjobs?
What does a Customer Success Manager do?
Onboarding new clients, providing ongoing support & training, monitoring client satisfaction & engagement, managing client renewals & upselling opportunities and being the internal ‘voice of the customer’.
Oversee a portfolio of lower-value customers, typically between 100-400 Focus on client ownership, retention and upselling Help small-medium customers maximise the value of the product
Manage a portfolio of clients, usually up to 100 Ensure customer ownership, retention and drive up-selling opportunities Identify accounts at risk of churn
Onboard and oversee high-value accounts, typically ranging from one – 20 clients Maintain client ownership, focus on retention and drive upselling efforts Manage relationships with multiple stakeholde rs
What is the difference between Customer Success Management and Client Success Management?
Salary for Customer Success Manager
Most popular locations for Client Success Manager jobs in the UK & Ireland
Customer Success Manager Remote
Looking to hire a Customer Success Manager?
Network and Expertise: We have a pool of pre-vetted candidates and a growing database of over 25,000 sales and customer success professionals. We understand the competitive landscape for Customer Success talent and can find qualified individuals aligned with your company's needs Targeted Sourcing: We can target our search based on specific requirements like industry experience and desired Customer Success Manager skills (communication, proactiveness etc) Streamlined Hiring Process: We manage the entire recruitment process, from offering job descriptions, initial candidate screening, interview scheduling and offer negotiation Compensation Benchmarking: We offer insights into current CSM salary ranges, ensuring you offer competitive compensation packages to attract top talent
Interested in Sales or Customer Success jobs in Manchester?
Manchester offers a dynamic and exciting environment for those looking to build a sales career in software and tech. With its rich tech heritage, collaborative spirit, and focus on the future, Manchester is definitely a city to watch.
Manchester: Thriving Sales Scene
Manchester is quickly becoming a magnet for ambitious sales professionals. The city's thriving economy creates a constant need for skilled salespeople across various industries. This translates to a diverse range of roles, from established companies to exciting startups. Whether you excel in B2B sales, enjoy building long-term client relationships, or crave the fast-paced environment of a startup, Manchester has something for you.
Manchester's booming tech scene offers a wealth of opportunities for those looking for a sales career. Here's why working in sales within Manchester's tech sector might be a great fit:
High Demand: The rapid growth of tech companies creates a constant need for skilled salespeople to promote innovative solutions.
Diverse Sales Roles: From Software as a Service (SaaS) to cutting-edge tech solutions, you'll find a variety of sales roles catering to your interests and skillset.
Competitive Salaries: Manchester's tech sector offers competitive salaries, often with attractive commission structures that reward top performers.
Career Growth: With a thriving tech scene, there's ample opportunity to advance your career in sales, potentially moving into leadership roles or specializing in specific tech areas.
Vibrant Tech Community: Being part of Manchester's tech scene means being surrounded by innovation and passionate individuals, fostering a dynamic and exciting work environment.
How can Zetter Recruitment help hire sales talent?
We are specialist sales recruiters, we help companies hire top-tier salespeople, particularly relevant for those in the competitive tech sales market. Here's how we can potentially assist businesses:
Deep Understanding of Sales Talent: Our team's expertise in the sales industry helps understand the specific skills, experience, and personality traits needed for success in different sales roles.
Targeted Candidate Sourcing: We have a network built specifically for sales professionals, allowing us to find high-calibre candidates who are a good fit your company's needs. This can save companies time and resources compared to traditional recruiting methods.
Focus on Passive Candidates: Targeting not just actively job-seeking candidates, but also those who are passively open to new opportunities. This can help find top performers who might not be actively looking to leave their current role.
Full Recruitment Process Management: We handle the entire recruitment process, from initial video screening to interview scheduling and offer negotiation. This frees up valuable time for company hiring managers to focus on their core business.
Specialisation in Tech Sales: If your company focuses on tech sales, our experience in this particular niche can be especially valuable. We understand the unique skills and experience needed for success in this competitive field.