We recruit for world-leading businesses in the south east of England for UK based B2B customer success roles. Customer success employees are key connectors between the clients and the business, their roles involve advising clients on buying decisions and onboarding new users after purchase. Overall, those working in customer success develop client relationships and promote retention and loyalty whilst managing a high-performing sales team.
CSM jobs call for strategic-minded and commercially astute candidates with the ability to identify and communicate customer behaviours to the sales, marketing, and product teams. Our job listings show the variety of customer success posts available within the exciting SaaS, software and IT services sectors.
Many customer success roles are found in Cambridge and Milton Keynes as they are thriving tech hubs which are home to many of the UK's top software and SaaS companies. Customer success basic salaries typically range from £25,000 for graduate and entry-level roles, with salaries up to £100,000 on the advanced, customer success director level.
Please visit our jobs page for the latest customer success vacancies.
According to Buckinghamshire's Business Secretary Greg Clark, "Buckinghamshire is already the fourth most productive area in England and has the highest employment rate in the Oxford-Cambridge Arc area". With many firms choosing Milton Keynes or Aylesbury as their base,
Over the last six years, Buckinghamshire-based firms received £30m of innovation funding from the UK Government, via Innovate UK, and £9m of innovation funding, via the Horizon 2020 programme. 60% of Innovate UK funding coming into Buckinghamshire was awarded to small and medium-sized firms. The bulk of this funding has been used to undertake innovation in the manufacturing, materials and mobility sector.